Odom's Bugs-B-Gone Inc in Belton, MO

Reviews about Odom's Bugs-B-Gone Inc

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  January 27, 2019, by Tom Van Pelt
  So I needed a change. I called Odom and they were very responsive to my needs in May 2014,. I asked to be set up on a full service pest control quarterly program. ($55 per quarter inside and out.) I also needed a lawn care program. I was told that I would need to speak to the service person when he came out for the lawn care. Service person came out performed pest control inside and outside. I discussed lawn care with service person Jimmy Odom. He said that it would cost approx $55 but he would have a lawn care person come out to take care of service. With first timer costs incurred, our first treatment cost us $212.11. One month went by and no weed control or contact from Odom. So first part of July I called and spoke with a family member of the ownership. I explained that no weed control person came out and that I was still having ants. She said there would be an additional charge since we weren't a regular customer. I explained that I asked to be set up on a quarterly program on my initial program set up. She said we weren't. She explained that they would send someone out and set us up on a quarterly program and that the service person could help with the lawn treatment. Neither were done. So we scheduled for a retreat. Next service person James Foust came out on 7/15/2014 and said that we were going to be set up on a quarterly program that it was close to quarterly time so let's do this treatment as a quarterly treatment. My wife agreed and explained that we were also needing to set up lawn care. Service person told my wife that he would have someone come out for lawn treatment and it would cost approx $55. My wife said that would be fine. We were then charge the fee quoated at $55 but they added a gas travel surchage of $4.00 plus tax for a total of $64.18. So in 2 months I have spent $276.29. I still have ants and NO pest control person has ever contacted us for additional services. You can figure this out that service is not the top priority of Odom's Bugs-B-Gone our of Belton MO. I was also unaware of $4.00 surchage. I still need a change.