KC Rim Shop & Audio in Belton, MO Closed now

Reviews about KC Rim Shop & Audio

• ★ ☆ ☆ ☆ ☆

  January 27, 2019, by Rhendon Thompson
  Where is the 0 star review! Was rude to me from the get go since I wanted to finance! Wanted to convert away from my factory air ride. That plus a tire replacement. And I was buying an amplifier. A total of $1850. But would not explain the terms and conditions of the financing details like fees for full term. Or early payoff discounts. Decided to do the work and agree to finance was told it would be 2 days for the major purchase install. But then was told that the finance company was going to ask me if all items were installed and to tell them yes if I did not tell them yes they would cancel my contract. I then talked to the company and they told me that funding should happen after all items are installed so I was stuck in a situation. I did inform the finance company that I received it which was a lie. And then when I requested a copy of my contract and a receipt he told me that I would receive a receipt and paperwork once the work was done two days later. I pressed for a contract of my financing. And under his breath he mumbled of course whatever is the most difficult. He then got me this print out. And as I look at the print out the only thing on the printout about item description is the one tire none of the rest of the services. When I confronted him about this and ask for a printout of total services so when I showed up 2 Days later. I knew legally I was going to receive what was agreed upon and not just going on someone's word. At this point they became frustrated and angry with me and threaten to cancel my contract and was threatening to refuse service. I had left to cool off came back to get Tire installed decided to cancel the larger transaction. All I was going to get was a amp a sub and a tire which would have been over $300. Even though I've already paid the $50 Finance fee. He asked for the aunt back refuse service and followed me to my car to pick up the amp from me. Worst customer service I've ever experienced in my whole life and I spent four hours dealing with them today with no avail still need a new tire. If you're reading this review to see if you want to work with them please do not save your time your effort and your money. And watch they will probably come on here and be condescending and rude in the comments.